Site.com Content Management System Review

The Nonprofit Technology Ecosystem

We’ve already discussed how there are many factors to consider when selecting a Content Management System (CMS) as well as the nonprofit online ecosystem and how your CMS fits into your overall strategy, now it’s time to dive into the specifics and look at which CMS solution is right for your nonprofit organization.

We are going to start by taking a look at Site.com which is a proprietary CMS built to integrate directly with Salesforce.com. This user-friendly tool can easily be used by staff that do not have highly technical backgrounds.

Websites and Templates

Site.com allows users to build any type of webpage they like while easily easily add social elements and creating mobile friendly pages. You can format your site using their drag and drop widgets, as well as a graphical CSS interface making it easy to style your site (without knowing how to code CSS). Additionally, organizations can create reusable templates for pages which are then made accessible to non-technical staff to “fill in” the content as necessary.

Building Forms

Building and creating forms to collect leads, create a contest or even registration for an upcoming event is quite simple as well. These forms are built from fields in your Salesforce database, making it easy to map the information to the correct locations.

Salesforce Integration

Management of your Site.com pages or websites happens within Salesforce allowing all data to flow into Salesforce.com without the need for a separate integration process or any sort of “sync”. Staff with Site.com licenses can easily filter which records should appear on the website by using various criteria. As organizations add new fields or objects to Salesforce itself, they become immediately available in Site.com without any secondary step.

Setting up Users

Adding users to manage Site.com is simple and you can control their access and permissions by naming them a publisher, who can edit templates, pages etc. or a contributor, who only needs to update and manage the content. However, all of the standard security controls for Salesforce data still apply, so users who want to edit data records within Salesforce which may appear on the website will need to have the appropriate permissions.

Bottom Line

Site.com is a good choice for organizations who want a robust CMS that quickly and easily integrates with Salesforce. While the setup and maintenance cost may be considerable, the ease of integration and modification of pages may be a significant selling point for organizations. While pricing is available on the Site.com website, there are discounts available for nonprofit organizations.

For more information on the pros and cons of Site.com as well as information on additional CMS options available for nonprofit organizations, download our whitepaper for the features and benefits of PageBuilder, Blackbaud’s Luminate CMS, Webpage Manager, Drupal, and WordPress, including additional information on emerging open-source installations.

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Monika McMahon

About Monika McMahon

Monika joined Heller Consulting after spending 8 years in the Boulder technology startup scene. She is an expert in Social and Digital marketing, adopting and implementing new (and old) platforms for organizations ranging from ecommerce, SaaS, and nonprofits. Monika not only understands how these platforms work but how to use them to meet business objectives. When she is not educating and sharing her online talents, she can be found enjoying the music scene in Denver.

2 comments

  1. Susan Kenna Wright

    I love when these top notch solutions offer nonprofit discounts. Thanks Site.com

  2. Marcelo Keppy

    Great summary Monika! One of the great things I like about some of the new technologies, apart from the many great features, is when they’re are thoughtfully built to make their implementations fast and easy!

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