The Challenges of Disparate Data in Nonprofits and How to Overcome Them

The article originally posted on the NTEN Connect blog.

Our data is scattered all across our organization!” Sound familiar?

As a consultant for the nonprofit sector, I hear it all of the time from clients. It was also one of the primary challenges I heard when interviewing 30 nonprofits for a recent study on Constituent Relationship Management (CRM) in the nonprofit sector.

When nonprofits talk about disparate data (or data “silos”), they’re usually referring to the use of multiple database systems at their organization. Often, this is the result of many years of adding specific systems to meet specific needs. Sounds harmless enough, right?  It might have been at the time…

Read More

Handling Change in Your Nonprofit During a CRM Implementation

Handling Change in Your Nonprofit During a CRM Implementation

In my 16+ years working with nonprofits on CRM and technology implementations, one lesson has come through loud and clear: When it comes to implementing new software, most of the challenges are not technology-related, they’re people-related.

There are many reasons why “people issues” complicate a software implementation, but one major reason is that change is uncomfortable for us people-types. We may like the idea of a new system, but the idea of changing the way we operate — well, that’s OK for other folks, but not for us.

Read More

Helping Nonprofits Build a Strong Community of Supporters Through Social Media

 

Nonprofits looking to attract followers and build a community of supporters by leveraging social marketing technologies, strategies and techniques have a new resource: The Following Factory, from Heller Consulting.

The Following Factory is Heller Consulting’s new social media service for nonprofits, complementing our more than 15 years of experience helping nonprofits connect with their constituents by leveraging technologies such as donor databases and Constituent Relationship Management (CRM) systems. In short, The Following Factory pairs our years of nonprofit technology and process know-how with social media and online marketing expertise.

Read More

The Basics of Salesforce.com Reporting [Tech Tips]

 

If your organization is new to its Salesforce.com-based fundraising App, your staff members may find themselves initially frustrated when trying to extract reports — and then overwhelm your system administrator with requests for reports instead of extracting them on their own.

Read More

Transitioning Your Nonprofit to the Cloud [Tech Tips]

About Tech Tips

Tech Tips are articles written by technology experts focused on nonprofit software, CRM and enterprise systems. We hope to provide nonprofits with information and tips that they can use in their daily operations. Please check back for frequent articles or subscribe to The Connected Cause and receive new tips via email as they are posted.

You may have done your research and selected a tool or service. You’re ready to transition to the Cloud. But, is your organization ready?

Read More

Transitioning Your Nonprofit to the Cloud [Tech Tips]

About Tech Tips

Tech Tips are articles written by technology experts focused on nonprofit software, CRM and enterprise systems. We hope to provide nonprofits with information and tips that they can use in their daily operations. Please check back for frequent articles or subscribe to The Connected Cause and receive new tips via email as they are posted.

You may have done your research and selected a tool or service. You’re ready to transition to the Cloud. But, is your organization ready?

Read More
Page 60 of 63« First...102030...5859606162...Last »