Quick Review of Nonprofit Applications for Salesforce: Luminate CRM

Review Nonprofit Salesforce Applications: Luminate CRM

UPDATE: An updated version of this post was released 4/18/14. Click here to view.

Heller Consulting recently reviewed the top 5 donor management applications for Salesforce and released a report of their findings. Last week we took a look at Causeview, a nonprofit application for Salesforce users, and today we will be outlining another Salesforce Application: Luminate CRM.

Luminate CRM was spun off in 2010-2011 as a separate product and descendant of the original Common Ground product offered by Convio, which was acquired by Blackbaud in mid-2012. Blackbaud has focused its Luminate CRM development efforts on strengthening the integration with Luminate Online while has also placing emphasis on gathering the most popular ideas from its user community to include in future releases. This is a large App that interacts heavily with many Salesforce.com standard objects, meaning that Luminate CRM customers should carefully design and test additional non-fundraising uses of Salesforce.com.

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How to Install the Nonprofit Starter Pack in a Sales Cloud Org

How to install the Nonprofit Starter Pack in a Sales Cloud Org

Every now and then I come across a nonprofit client that is using Salesforce.com (SFDC), but for whatever reason hasn’t installed the Nonprofit Starter Pack (NPSP). “Whoa!” you say, “But how/when/why would this happen?”

There are actually several totally reasonable answers. Maybe they inadvertently opted out when they initially signed up for their trial or maybe they’ve been using SFDC for their client operations and are now extending it to manage their fundraising and development functions (which NPSP excels at). In either case, the question is: What does it take to install the NPSP in a standard Sales Cloud deployment?

Installing the NPSP in a brand new Sales Cloud org (what you get with the Foundation 10 Enterprise Edition license donation) with no data and no custom configuration is pretty easy. What’s more, it shouldn’t take more than an hour or two at the most to install all the packages and configure the settings.

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#SM4NP Social Snapshot of San Francisco Boot Camp and Conference

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Social Media for Nonprofits is the world’s only conference series dedicated to social media for social good and this year was the first time they hosted the Nonprofit Boot Camp that was formerly put on by the Craigslist Foundation and it was a hit!

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#bbcon Social Snapshot & Recap

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Sounds like Blackbaud’s #bbcon was a hit again this year! The event, which took place in DC from September 30-October 1, had hundreds of sessions ranging from social media, to fundraising to introducing the latest and greatest from Blackbaud.

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Quick Review of Nonprofit Applications for Salesforce: Causeview

Review Nonprofit Salesforce Applications: Causeview

There are many Salesforce applications that have been built specifically for nonprofit organizations. Heller Consulting recently reviewed the top 5 donor management applications for Salesforce and released a report of their findings. One of those applications is Causeview, offered by Breakeven, which does a great job of streamlining everyday fundraising practices and bringing frequently-used data front and center for easy access and use by fundraisers. Causeview attempts to leverage as much native Salesforce.com platform functionality as possible, and is built on the Nonprofit Starter Pack. This shows in the data model and workflows to manage the prospect development process. One of the things we like best about causeview is how it integrates online donation processing into the application. the moves management and stewardship features are also innovative.

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Choosing a Content Management System for Your Nonprofit

How to choose a CMS

Can your supporters and constituents navigate your website and find the information they need? Can your staff members easily create or update its content? Do mobile users have the same experience when they visit as people using computers? A good Content Management System (CMS) may be the solution to all your organization’s website problems, but with so many options on the market, selecting the best one for your needs and budget can be daunting.

Narrowing down the field is important—the decision ultimately will come down to how you and your organization want to interact with your website. (If you’re not sure what a Content Management System (CMS) can do, start by watching this short video.)

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