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Heller Consulting LogoHeller Consulting

Heller Consulting is a nation-wide firm that helps nonprofits streamline their operations and maximize their use of software to advance their missions. Heller Consulting has 40 employees with offices in San Francisco, Chicago, Austin, Boston, and New York, and has helped more than 1000 nonprofits. The company specializes in developing and implementing solutions that allow nonprofits to connect their systems, teams, and communities and build lasting relationships.

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Idealist Consulting LogoIdealist Consulting

Recognized by Hillary Clinton for its thoughtful and honest approach toward business, Idealist Consulting is one of the most tenured Salesforce.com consulting firms in the nonprofit sector. Idealist Consulting’s contribution in developing the Nonprofit Starter Pack, the Nonprofit Google Group, and the nonprofit developer wiki reflects its commitment to the nonprofit Salesforce community. Idealist Consulting’s tenure and expertise has made it a valued consulting partner for over 700 nonprofit Salesforce.com projects throughout North America including notable organizations such as Nike Foundation, Wounded Warrior Project and The Reebok Foundation Initiative.

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Firefly_full_logo96Firefly Partners

Firefly Partners is a creative services company offering design, strategy and custom development expertise. Focused exclusively on nonprofits, we work with a wide variety of website, fundraising and communication tools. Our mission is simple – we help our clients use online tools and technology to get measurable results (and learn best practices along the way). The team at Firefly truly cares about each project and it shows in our high quality standards , clear communication and attention to detail.

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Here are our most recent posts:


NGO Connect Feature: Badges

Posted by on Oct 31, 2014 in Blog, NGO Connect, Salesforce.com | 0 comments

Saleforce’s NGO Connect (formerly named roundCause) is the gift that keeps on giving. It is the cornerstone in Salesforce’s comprehensive CRM offering – Salesforce1 for Nonprofits. NGO Connect has leapfrogged both the Nonprofit Starter Pack (NPSP) and traditional fundraising applications to become the long-awaited “next generation” solution that eliminates data silos, provides the much-desired “360-degree view” of constituents, and drives increased engagement and fundraising. Heller Consulting has put together a list of the top 5 NGO Connect...

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Building Momentum to Create Impact with Change Management

Posted by on Oct 29, 2014 in Blog, CRM | 0 comments

Your CRM vision is set and you have come up with an effective communications plan for your project team and organization. Now what? Today, we will go over the importance of building momentum to create an impact with change management. Implement Quick Wins Earlier we discussed the importance of choosing the right place to begin your CRM Roadmap. One effective strategy is to go for a “quick win.” In other words, address a business function or department that can be significantly improved with a targeted project. It’s even better if the selected...

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10 Salesforce Terms You Need to Know

Posted by on Oct 27, 2014 in Blog, Partners, Salesforce.com | 0 comments

2014 has been a whirlwind year for nonprofit Salesforce users and you can be excused if you’re still catching your breath! Ever since Benioff kicked off his keynote with a focus on Haiti relief efforts and Salesforce1 at Dreamforce 2013, there has been an undercurrent of energy and new marketing announcements to the nonprofit world nearly every month. Many of you have been early adopters for solutions like roundCause, but at Idealist Consulting we’ve also noticed that there a number of nonprofits of all sizes who are understandably confused...

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NGO Connect Feature: Giving Summaries

Posted by on Oct 24, 2014 in Blog, NGO Connect, Salesforce.com | 1 comment

By now, many of you are familiar with Saleforce’s NGO Connect (formerly named roundCause). It is the cornerstone in Salesforce’s comprehensive CRM offering – Salesforce1 for Nonprofits. NGO Connect has leapfrogged both the Nonprofit Starter Pack (NPSP) and traditional fundraising applications to become the long-awaited “next generation” solution that eliminates data silos, provides the much-desired “360-degree view” of constituents, and drives increased engagement and fundraising. Heller Consulting has put together a list of the top 5...

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Webinar: Maximize Year-End Fundraising

Posted by on Oct 22, 2014 in Blog, Digital Agency, events, Fundraising | 0 comments

Well, we’re halfway through October, folks! If you can believe it, Halloween is less than two weeks away and before you know it every mall in the country will be blasting “Deck the Halls.” Most of you know what this means: year-end fundraising is upon us! Dun dun dun. Did you know that nonprofits make most of their money between October and December? Yep – a strong year-end campaign can make or break a nonprofit’s budget for the New Year. But don’t go running in fear! With a little help, you still have time to make 2014 the best year ever. So...

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CRM, a Change Campaign: from Seeds to Flowers

Posted by on Oct 20, 2014 in Blog, CRM, Partners | 1 comment

A Constituent Relationship Management (CRM) deployment is an excuse to change your entire business. Change is a noun and a verb. There is a psychology to inspiring change and numerous needlessly too-complex definitions of change; the bottom line is, even in CRM-Land, change is relationship management that works toward a goal your business defines. It should not be viewed as another I.T. geek out project with Gantt charts and spreadsheets. Your change strategy – you are changing your business – is essentially a campaign with a silent...

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Dreamforce #DF14 Day 4 Social Recap

Posted by on Oct 17, 2014 in Blog, Experts, Salesforce.com, SocialMedia | 0 comments

Who is ready for a long weekend of sleep? We are, but now that Dreamforce #DF14 is over, we already miss it. So much has happened over the past week: Salesforce introduced Cloud Analytics – powered by Wave will.i.am announced his Puls voice-controlled cuff Marketing Cloud’s Journey Builder for Apps And SO much more! Dreamforce Day 1 was all about Tony Robbins keynote, Day 2 we saw Bruno Mars and Cake, Day 3 was all about Salesforce Wave and for Day 4 read more below! It’s no wonder that Neil Young and Pono was trending...

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Dreamforce #DF14 Day 3 Social Recap

Posted by on Oct 16, 2014 in Blog, events, Salesforce.com, SocialMedia | 0 comments

Am I the only one thinking this week is flying by? Day 1 had 27,894 tweets, Day 2 had 37,553 tweets and today we saw 30,310 tweets. That’s 95,757 #DF14 tweets over 3 days for those of you keeping track at home!! Tweets per Hour From 8 AM to 9 PM PT, there were over 1,500 #DF14 tweets per hour! You can see there was a slight dip around dinner, but tweets have continued all day! will.i.am’s New Puls Cuff Looking at the top 50 words within those tweets, you can tell that everyone was very excited about the will.i.am wearables...

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Dreamforce #DF14 Day 2 Social Recap

Posted by on Oct 15, 2014 in Blog, events, Salesforce.com | 1 comment

Kicking off Day 2, Marc Benioff took the stage in the morning to talk about how through Dreamforce, he raised 9 million dollars for the UCSF Benioff Children’s Hospital in San Francisco through the Cake and Bruno Mars concert that took place on Tuesday, October 16. That’s amazing! So great that on top of the million (or three million) meals, they are also donating to the children’s hospital! That happened within the first few hours of #DF14, the rest of the day was just as exciting and interesting! Tweets by Hour While...

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Dreamforce #DF14 Day 1 Social Recap

Posted by on Oct 14, 2014 in Blog, events, Salesforce.com | 0 comments

WOW! I mean, are there other words for the Dreamforce #DF14 day 1? I’m sure there are, but they would read: Amazing, Incredible, Inspiring, Educational, Thought Provoking, Exhausting and many more. We’ve been tracking everything you’ve said about #DF14, and can you believe there have been 27,894 tweets on Monday, October 13th alone? I guess we shouldn’t be too surprised given there are 140,000 registered attendees, but still, the tweets were pouring in all day! To help us analyze the 27,000 #DF14 tweets, we’re...

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