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Heller Consulting LogoHeller Consulting

Heller Consulting is a nation-wide firm that helps nonprofits streamline their operations and maximize their use of software to advance their missions. Heller Consulting has 40 employees with offices in San Francisco, Chicago, Austin, Boston, and New York, and has helped more than 1000 nonprofits. The company specializes in developing and implementing solutions that allow nonprofits to connect their systems, teams, and communities and build lasting relationships.

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Idealist Consulting LogoIdealist Consulting

Recognized by Hillary Clinton for its thoughtful and honest approach toward business, Idealist Consulting is one of the most tenured Salesforce.com consulting firms in the nonprofit sector. Idealist Consulting’s contribution in developing the Nonprofit Starter Pack, the Nonprofit Google Group, and the nonprofit developer wiki reflects its commitment to the nonprofit Salesforce community. Idealist Consulting’s tenure and expertise has made it a valued consulting partner for over 700 nonprofit Salesforce.com projects throughout North America including notable organizations such as Nike Foundation, Wounded Warrior Project and The Reebok Foundation Initiative.

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Firefly_full_logo96Firefly Partners

Firefly Partners is a creative services company offering design, strategy and custom development expertise. Focused exclusively on nonprofits, we work with a wide variety of website, fundraising and communication tools. Our mission is simple – we help our clients use online tools and technology to get measurable results (and learn best practices along the way). The team at Firefly truly cares about each project and it shows in our high quality standards , clear communication and attention to detail.

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Here are our most recent posts:


Update: Quick Review of Luminate CRM

Posted by on Apr 18, 2014 in Blackbaud, Blog, CRM, Fundraising, Salesforce.com | 0 comments

Heller Consulting recently updated their report on the top 5 donor management applications for Salesforce with updates focusing on Blackbaud’s Luminate CRM. Luminate CRM was spun off in 2010-2011 as a separate product and descendant of the original Common Ground product offered by Convio, which was acquired by Blackbaud in mid-2012. Blackbaud has focused its Luminate CRM development efforts on strengthening the integration with Luminate Online while has also designing Luminate Analytics to be a powerful segmentation and reporting tool...

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Web Page Manager (Blackbaud NetCommunity) Review

Posted by on Apr 16, 2014 in Blackbaud, Blog, CMS | 2 comments

Blackbaud offers many different content management system (CMS) solutions for their users including PageBuilder, Luminate Online CMS (LO CMS) and NetCommunity (BBNC). We’ve already reviewed PageBuilder and LO CMS and today we will be reviewing the Blackbaud NetCommunity solution, which is the only CMS on the market that is natively designed to integrate with Blackbaud’s Raiser’s Edge® (RE) and Education Edge® (EE) applications. BBNC Packages BBNC comes in three packages (Spark, Grow and Pro) and while each package provides a complete...

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One Night Only: Your Redesign Project & The 5 P’s

Posted by on Apr 14, 2014 in Blog, Experts | 3 comments

You’ve probably heard the old adage: Proper Planning Prevents Poor Performance, aka the 5 Ps. (Or perhaps you prefer the 6 Ps: Proper Planning Prevents P*** Poor Performance.) Either way, the 5 Ps are an important principle to live by when you’re undertaking a web site redesign process. As with any large undertaking, it is important to plan and prepare appropriately before diving in. We like to plan, and when the plan wanted to come up with 5 more Ps – the 5 Ps you should pay attention to BEFORE starting a web site redesign project. Polish...

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Segmenting Your Database with Campaign Combiner

Posted by on Apr 11, 2014 in Blog, Salesforce.com | 5 comments

When it comes to getting your nonprofit’s message out there, list segmentation is as important as content construction. Savvy nonprofits know that blanket solicitations, whether through direct mail or email, rarely yield the best results. Out of the box, Salesforce offers flexible reporting that allows you to build lists of contacts and leads based off of relevant and available criteria, such as where constituents live or the last time they donated. These lists can then be added to campaigns so that your targeted message reaches its intended...

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9 Reasons your Nonprofit Should use Online Petitions

Posted by on Apr 9, 2014 in Blog, NonProfit | 2 comments

Raising money for your organization requires more than just including a ‘donate’ button on your website. There are so many tools available for organizations to cut down on overhead while still reaching the right constituents, but how do you determine which of these are for you? Maybe you’ve overlooked a whole group of tools because you didn’t think they were right for your type of organization. Luckily we have friends like PICnet who shared with us these 9 tips on why online petitions are great for all nonprofit...

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A Tale of Two Intranets

Posted by on Apr 7, 2014 in Blog, Experts | 3 comments

An intranet – an internal internet – is a very useful tool for any organization. Having a centralized file-sharing system is key to collaboration. Many nonprofits today use a shared network drive on their office network (LAN) as a basic sort of intranet. However, nonprofits often struggle with keeping that shared space from getting full of clutter: multiple versions of the same documents, a crazy confusing folder tree, running out of space or simply not being able to find what you need. Everyone agrees it’s probably time to clean...

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Luminate Online Content Management System (LO CMS) Review

Posted by on Apr 4, 2014 in Blog, CMS | 2 comments

Finding a content management system (CMS) that works with your existing tools and constituent relationship management (CRM) solution might not always be easy. If your nonprofit is looking to upgrade, change or start using a CMS and you’re already using Blackbaud’s Luminate Online Tools, you may want to consider using Luminate Online CMS (LO CMS). This Blackbaud solution is perfect for nonprofits who are looking to manage their websites easily from one system and is also capable of integration with Luminate Online which provides a...

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8 Ways Your Nonprofit Can Combat Facebook’s Algorithm Changes

Posted by on Apr 2, 2014 in Blog, SocialMedia | 3 comments

Facebook has updated their algorithm, again. As a result of an increasing amount of content available to Facebook consumers, it seems that the best way for brands to reach their fans these days is by paying. Ultimately, wherever your opinion of the changes falls on the spectrum, it can’t be denied that the new, unnamed algorithm (formerly Edgerank) generated a lot of chatter in the marketing world, with an onslaught of suggestions pouring out from social media blogs across the web. Despite all the uproar surrounding changes on Facebook, there...

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Business Intelligence for Your Nonprofit Organization

Posted by on Mar 31, 2014 in Blog | 3 comments

Over the past several years, Big Data, Data Analytics and Data Visualization have become some of the noisiest buzzwords in the nonprofit lexicon. Data, analytics, and reporting together form the basis of business intelligence, and while many nonprofits are developing core competencies in one or the other of these key functions, it takes a true organization-wide commitment and approach to achieve the benefits of business intelligence and data-driven decision making. Confused about how all of this fits together and makes up business...

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PageBuilder Content Management System Review

Posted by on Mar 28, 2014 in Blog, CMS | 2 comments

When considering a new content management system (CMS), most nonprofit organizations look to those that will also play nicely with their existing constituent relationship management (CRM) system. There are several popular, powerful applications on the market that combine CRM and CMS functionality into one integrated package. One such application is Blackbaud’s PageBuilder which easily connects to other Luminate Online tools. Luminate Online Tools The clear advantage to using the PageBuilder system is in its connection to the other...

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