As the leading Cloud-based CRM solution, Salesforce.com is a powerful, flexible system for handling your nonprofit’s data and processes. It’s so powerful and flexible, in fact, that the possibilities for its use can seem endless; it can be helpful to have a few places to turn to for advice and answers to your questions.Read More
I love Salesforce. I love the variety of Apps available to nonprofits, and there are great features about many of the fundraising apps available. (For more information and in-depth reviews of top fundraising applications built on the Salesforce.com platform, download our report, The New World of Donor Management Apps for Nonprofits.)
After the original posting, roundCorner announced their partnership with Salesforce.com and the release of the renamed product NGO Connect. Find out more here.
Previously, I wrote about my favorite features of Luminate CRM. Today, I want to touch upon my favorite things about the Salesforce Nonprofit Starter Pack (NPSP).Read More
Salesforce.com’s Chatter product was released back in 2010 to much fanfare. Among nonprofits, its use has been mixed. Some were quick to embrace it, while others haven’t seen the value to their organization. For very small nonprofits with fewer than 10 staff members, for example, it might be hard to come up with reasons that you need to have another collaboration tool. You may already use Google Chat, feel like email works fine for you, or all work in the same office and can holler across the room.Read More
As competition for donors’ attention becomes stiffer, savvy nonprofits are realizing the value of clearly defined metrics to help track and develop both operational and programmatic success. Metrics are extremely useful — if not entirely necessary — for every department at your organization, but are only worthwhile if they are accurate, actionable, delivered to the right people, and quickly understood. Following are a few tips on how to prioritize and place your data in Salesforce.com, a common database platform for nonprofits, to effectively support your organization’s metrics.Read More
Luminate CRM from Blackbaud
Nonprofits today have an exciting world of donor and constituent relationship management solutions to choose from. One such solution, Luminate CRM from Blackbaud, is an incredibly sophisticated system that contains advanced functionality. Built on Salesforce.com’s Force.com platform, Luminate CRM allows for all the standard types of gift processing needed by nonprofits.
Easy Duplicate Management
My favorite feature is the duplicate management functionality, which merges duplicates in the offline and online system at the same time so that users do not need to clean up records in two locations.Read More