Case Study: Implementing an Engagement Center for Canadian Cancer Society of Saskatchewan

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While working with the national community-based organization, Canadian Cancer Society in Saskatchewan (CCSSK), Heller Consulting assisted with implementing a robust system that could more effectively connect its participants, donors, volunteers and cancer survivors.

Like many organizations, CCSSK was manually running their Reminder for Life program. While that works for many organizations and can work for many years, CCSSK was ready to upgrade their systems and automate the process. But where do you start? And who has the time to take a break from the Reminder for Life program to automate the process to save CCSSK time down the road?

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SF1 for Nonprofits: Highlight on Communications

SF1 for Nonprofits: Highlight on Communications

A few weeks back we talked about Communities, the first pillar of the Salesforce1 (SF1) for Nonprofits strategy: what they are and how to best utilize a communities manager. Today we’re back to dig into the next pillar: Communications. What does communications mean to nonprofits today, and how can your organization start thinking in new ways about your communication strategy, regardless of budget?

As devoted followers of The Connected Cause, you know better than most that “communication” means many things to nonprofits today – it typically hinges on mass email, but marketing automation, CRM integration, and social listening are all features of many email service providers.

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SF1 for Nonprofits: Highlight on Communities

SF1 for Nonprofits: Highlight on Communities

If you’ve been following the news about Salesforce1 for Nonprofits lately, you know that “Engage and Strengthen Communities” is one of the four pillars of this new strategy, and the focus of the Salesforce Foundation’s first Solution Kit.

At Idealist Consulting we recently featured Salesforce Communities in our Emerging Solutions webinar series, and wanted to share some of the highlights from that webinar. Whether you’re contemplating Communities or currently have a Portals solution and are curious if it’s worth it to migrate over to Communities, hopefully you will find something helpful.

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Why The Salesforce Platform Matters for Nonprofits

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After the May 29th Innovation +SocialGood Event in Washington, DC, Keith Heller of Heller Consulting sat down and interviewed Nick Ward of roundCorner. They discussed many topics over the course of their hour+ long interview. Our first post was focused on the introduction of Salesforce1 for Nonprofit organizations since it had just been announced at the event. Today we get into the second part of Keith’s interview to talk about why the Salesforce platform matters to nonprofit organizations.

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Luminate CRM Available in the Salesforce Appexchange

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With all the discussion around Salesforce1 recently, some may have missed Blackbaud’s announcement that Luminate CRM is now available in the Salesforce1 Appexchange, allowing organizations that are already utilizing or considering the Force.com platform to take advantage of it’s tools and features.

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