Ever since the Salesforce1 for Nonprofits announcement from the Salesforce Foundation at the Innovation+Social Good even in DC last week, we’ve been getting questions from friends, clients, and nonprofit organizations about what Salesforce1 is and how it can help nonprofits.
The goal of bringing Salesforce1 to nonprofits is simple: to help organizations become more connected by unifying interactions between members, volunteers, constituents and supporters.Read More
Salesforce.com made some exciting announcements this week about Salesforce1 for Nonprofits, a new collaboration plan with Microsoft, and the Salesforce.com’s 1-1-1 model, and how the Salesforce Foundation is working hard to serve the needs of nonprofit organizations everywhere. Thursday’s Innovation +SocialGood event was packed with great information on how to build social, mobile and cloud strategies, and major organizations like the United Nations Foundation, American Red Cross, Sierra Club, and the Grameen Foundation were on hand to show real world examples of how Salesforce tools strengthen the fundraising, communication, community engagement, and mission management efforts of their organizations.
Taking the time to become a Certified Salesforce Administrator can be well worth the effort, but how do you do it? What does it take? Does Salesforce.com log your hours “in app”? Do you have to go to a special summer camp for a few weeks? Not exactly. Marcelo Keppy from Heller Consulting was recently certified as a Salesforce Administrator so I asked him about the process, and what it means for him.
There was a recent Power of Us Hub survey that is a good reflection of how the nonprofit community has been talking about Salesforce1. Posted in the Salesforce1 Collaboration Group, it asked what is Salesforce1 anyway? An app? A set of APIs? A new UI? Or a mobile application platform? The answer, of course, was “all of the above.” Salesforce developers are working fast and furiously to optimize for mobile – there are just 33 “Salesforce1-ready” apps on the AppExchange today but there are undoubtedly many more creative ideas coming out soon.Read More
Heller Consulting recently updated their report on the top 5 donor management applications for Salesforce with updates focusing on Blackbaud’s Luminate CRM.
Luminate CRM was spun off in 2010-2011 as a separate product and descendant of the original Common Ground product offered by Convio, which was acquired by Blackbaud in mid-2012. Blackbaud has focused its Luminate CRM development efforts on strengthening the integration with Luminate Online while has also designing Luminate Analytics to be a powerful segmentation and reporting tool for the Luminate suite. This is a large App that interacts heavily with many Salesforce.com standard objects, meaning that Luminate CRM customers, and all Salesforce customers in general, should carefully design and test additional non-fundraising uses of Salesforce.com.Read More