Top 5 Things Accidental Techies Need to Know Right Now

Top 5 Things Accidental Techies Need to Know

Does this sound like you? Majored in Social Justice. Took a job at a nonprofit out of college to “get your feet wet and make a difference.” Decided to create a blog for your advocacy department because it seemed “like it would be fun.” Upper management now considers you to be the expert on using social media. Your job title doesn’t reflect the technical work you do.

Things Are Getting (More) Complicated

Ah, 2008…remember when all you needed to do was send out a few email messages and update the home page? In just a few short years we’ve added social media, CRM and smart phones to the mix. We know how you feel – it’s tough to stay on top of it all.

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How to Handle Technology Change at Your Nonprofit

How to handle change at your nonprofit.

At Heller Consulting, we spend a lot of time talking about change. We talk with nonprofits, with other team members, sometimes even to ourselves. We also think about change a lot. It’s happening all around us; change is a constant. What’s important is how you deal with it — especially when it comes to implementing new technology, such as a Constituent Relationship Management system.

We think about change so much because that’s our business. We’re called into a nonprofit organization when they want to change something, when they feel that something isn’t where it should be and needs to be fixed or updated. Here are a few lessons we’ve learned over the years that may help the next time you make a technology change at your organization:

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Planning Ahead for CRM at Your Nonprofit: Featuring JDRF and Heller Consulting


After making the important decision to implement a CRM strategy and system for your nonprofit, there are several steps for planning the right approach. These steps involve thinking about what your nonprofit wants from its CRM system, how you need to accomplish your work, how information is (or should be) handled in your organization, and how you want to prioritize various aspects of your CRM implementation. From establishing goals and objectives to understanding your current environment and planning and preparing for change, the steps are critical to a successful implementation of CRM.

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5 Signs Your Nonprofit Needs a CRM System

5 Signs Your Nonprofit Needs a CRM System

Committing to a Constituent Relationship Management (CRM) system is a big, and important, step for any nonprofit. But the benefits can be significant. How do you know if it’s time for you to move forward with a CRM system?

Here are five signs that it may be time for your organization to make the move:

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CRM: What It Is, Why It’s Important, and How to Make the Case for It at Your Nonprofit

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Constituent Relationship Management seems to be on the minds of nearly everyone in the nonprofit world. Much has been written about CRM’s promises of integrated information, more efficient processes, improved constituent engagement… the list goes on. This is all true, and the realization of these promises means that the multiple places where your constituents interact with you or your mission may finally be consolidated into one continually enriched database.

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