CRM, User Acceptance Testing (UAT)…Unite All Teams (UAT)

CRM, User Acceptance Testing (UAT)...Unite All Teams (UAT)

And yet another acronym – UAT. User Acceptance Testing. It sounds so brainwashy. Let’s change that attitude and, while we’re at it, the words behind the acronym. The purpose of UAT is for end-users to take a look at new but-not-final system. That said, it’s much more than a series of scripts and tests; it’s an opportunity to Unite All Teams. UAT, that’s much better.

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Nonprofit Starter Pack feature: Data Model and Functionality

Nonprofit Starter Pack Feature: Data Model and Functionality

The Nonprofit Starter Pack (NPSP) 3.0 is an App that configures Salesforce for lightweight demographic, relationship management, donation management and volunteer management needs of nonprofits. The NPSP is offered free of charge by the Salesforce Foundation. The Salesforce Foundation makes it easy to get NPSP 3 whether you are new to Salesforce or upgrading from an earlier version. NPSP 3 has also been updated to fully support Salesforce 1 for Nonprofits. Updates to the application are pushed out every few weeks and update your system automatically. Updates are based on a combination of roadmap items, responses to customer requests for functionality, and community-generated features. Heller Consulting released a white paper describing the basic features of the NPSP. Today we will be going over Data Model and Functionality.

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Nonprofit Starter Pack and NGO Connect Review

Nonprofit Starter Pack and NGO Connect: Unique solutions for unique organizations

Nonprofit Starter Pack and NGO Connect are two separate entities of the Salesforce1 for Nonprofits Family. While each is part of a long-term roadmap for how an organization can realize the vision of a true Constituent Relationship Management (CRM) and becoming a Connected Nonprofit, they are different applications for different organizations.

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Salesforce and roundCorner Release NGO Connect


The big news for nonprofits this week is the announcement of NGO Connect by Salesforce. As the next step in the evolution of their Salesforce1 for Nonprofits innovation plan, Salesforce has introduced a new app designed to connect the many needs of a modern nonprofit organization all under one roof: NGO Connect. Created in partnership with roundCause developers roundCorner, NGO Connect is focused on creating and managing constituent relationships in ways that have been out of reach for many nonprofits.

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AmeriCorps Alumni Webinar with Smita Vadakekalam


Recently Heller Consulting’s Vice President of Professional Services, Smita Vadakekalam, was asked to participate in an AmeriCorps Alumni webinar to talk about her career in Philanthropy and how she got there. Below is a recap of her experience with the webinar as well as her journey with AmeriCorps.

In May I participated in a webinar titled “Careers in Philanthropy” conducted by the AmeriCorps Alumnus. There were 2 additional panelists who had also served in AmeriCorps and attended the Lily Family School of Philanthropy. I was happy to participate, and was able to reflect on how my experiences as an AmeriCorps member and student of philanthropy connect to the career I have now. I didn’t see it at first, but it soon became clear how my AmeriCorps year at a nonprofit housing developer plus my two years studying philanthropy brought me to Heller Consulting to work in nonprofit technology.

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