Salesforce1 Community Cloud Announcement

Salesforce1 Community Cloud Announcement

You may have heard the announcement from Salesforce that the Communities product is being re-branded as the Salesforce1 Community Cloud. Many organizations are finding the benefit of online communities and being able to connect core business processes with online engagement, but what does this change mean for you as a nonprofit?

Salesforce1 Community Cloud Updates

Search Engine Visibility for Public Content

With the name re-branding, the press release highlights some of the new features now available in the Summer ’14 release that are very exciting for anyone using the Community Cloud. Some particular enhancements in Summer ’14 were around allowing certain pages to be optimized for search engine visibility if you make those pages public. It also allows community managers to make pages public for people to access key content (such as Knowledgebase articles).

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What’s New in Salesforce NPSP 3 (Cumulus)?

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The Salesforce Nonprofit Starter Pack 3 (NPSP 3) – previously referred to as Project Cumulus – is here! You may have heard rumblings for a while that the Salesforce Foundation is doing a major overhaul of the Nonprofit Starter Pack. The team has been hard at work to improve the tool and the entire install experience. I’ve tested it out and I am incredibly excited about it.

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Document Storage Options with Salesforce

Document Storage Options with Salesforce

Working with so many nonprofits using Salesforce, we’ve seen lots of different configurations for how they choose to manage files. Many organizations continue to use a “share drive” which is maintained by their IT department. Others realize the benefit of having a cloud-based solution, and many ask us which one is “best” for integrating with Salesforce. I won’t go so far as to describe which is best, but rather, give a rundown of some popular options (knowing there are MANY more) and describing how they interface with Salesforce. As I mentioned in my Spring ’14 Release Notes post, I’m quite excited about Salesforce Files (beta), which will make integrating with all of these options better and more seamless. For now, here is a quick description of some options with highlights of their features as well as some considerations for their use.

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Salesforce Spring ’14 Release Notes

Salesforce Spring '14 Release Notes

There have been lots of Salesforce Spring ’14 Release Notes posts out there in blog land, but I wanted to give my perspective on what I thought were the features which would have the most impact for nonprofit organizations. Of course, at 330 pages, I am bound to miss one of your favorite features, but these are the ones which jumped out at me during my review. Some are big, some are small, but I think all are great improvements to the platform. For a full review of what’s coming in the Spring ’14 release, be sure to check out the live event on February 12th, hosted by Salesforce.com.

Spring ’14 Release Note Features I’m Looking Forward To Using:

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Recap of Salesforce’s First Ever MVP Summit

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Last week I attended the first ever Salesforce MVP Summit. For those of you how are not familiar with the MVP program, read more about my thoughts on becoming an MVP.

The MVP Summit was a 1-day no-holds-barred meeting of MVPs and Salesforce executives. I can’t talk about the details of what they showed us, but suffice to say that everything they presented will be here in the next year and it is awesome! At one point we were so excited that we stood up and started cheering. Granted, we are all super Salesforce geeks who live and breathe Salesforce every day, but I think others will be excited about the improvements in store as well.

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