A Complete CRM Vision: From Beginning-to-End Staffing: Don’t Forget Your Balls

A Complete CRM Vision by Lisa Fay

As your organization prepares for a CRM deployment, it’s critical to determine what you want to look like as an organization after you go live. In this 3-part series, “A complete CRM vision” I will cover three components that should be part of the initial proposal:

  1. A definition of what constitutes CRM use.
  2. CRM ROI. Stay tuned, this conversation has a twist.
  3. Properly aligned staffing models post-deployment, or “from beginning-to-end staffing” – today’s topic.
Read More
Page 3 of 3123